Service

WARRANTY

LDK Guarantee its products against possible faults and /or defects under certain requirements and normal wear and tear conditions.
The Guarantee is valid for 1 year, from the date of delivery.

Scope of the warranty

1. The Warranty covers the repair and replacement of partial and /or these parts which have been agreed by both parties to be defective, due to visible manufacturing faults of the goods only.
2. The indemnity excludes any cost exceeding the direct cost of the repairs and replacements and under no circumstances it shall exceed the original value of the goods supplied.
3. LDK guarantees its product under normal wear and tear conditions.

Exclusions form the Warranty

The warranty is excluded in the following cases:
1. In case of reporting of faults and /o defects have been made more than 10 days after discovery. Such reporting shall be in writing only.
2. In case of that not keeping the use of the goods within its intended and specified sport use.
3. When deterioration or damages to the product is due to natural catastrophe, fire, flooding, heavy pollution,extreme weather conditions, contact and spill of various chemical substances and solvents.
4.Act of vandalism,improper use of abuse and negligence in general.
5. When replacements and repairs have been made by third party prior to reporting faults and /or defects.
6. When the installation has not been done per user manual and not using quality installation accessories and materials as specified by LDK.

OEM & ODM

Yes, all the details and design can be customized. We have professioanl design engineers with more than 12 years experience.